Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is qualified to rapidly take care of all of our cloud hosting plans clients’ inquiries and advice demands. Via our ticketing system, it will be easy to send your request and a support crew fellow member is going to get back to you in less than maximum sixty minutes. Basically, practice has revealed that the average reply time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is delivered by a crew of experienced techs that are prepared to react to your inquiry asap. You can easily speak with the tech support team staff by starting a help and support ticket from your Online Control Panel or by submitting us an email message. On working days, you may as well contact us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while operating within the Control Panel, you can always just click the Help key and find your problem in the listing of articles or blog posts that will came up. We have also turned lots of the content articles into video clips. The catalogue of instructional videos will show up if you click on the Videos option present on the top right.