1 hour ticket response
WebHostNexus.com’s team of customer service technicians is focused on giving rapid answers to each of your queries. We will examine your support ticket as soon as it has been submitted and will respond back to you with a solution to the problem within less than 60 minutes after the trouble ticket submission. In fact, our average technical support ticket response time is 20 minutes.
An Outstanding Support Service
Our help desk staff representatives have enormous experience in the cloud hosting plans business and are qualified enough to find a fast answer to your problem. If, however, the matter at hand is not within the competency of a customer service technician, the support ticket will be forwarded to a programmer or sysadmin for additional investigation.
A User–Friendly Help Section
To help you get a quick hint on how to use a given service, we have incorporated a very intuitive Help section in the Online Control Panel. You can browse through a broad collection of web hosting account management articles and website administration articles, take a look at the F.A.Q. library or watch our how–to video tutorials.
