A 99.9% Server Uptime
The principal benefit of constructing your own cloud hosting platform is that you do not need to be worried about compatibility – you configure a particular set of software applications in such a way as to work with a particular set of hardware components. The outcome is something a whole lot more solid and dependable, since there are fewer possible chances of failure. We have built our cloud hosting platform using proven hardware elements coupled with a significantly customized version of Security–Enhanced Linux in order to set up an exceptionally risk–free environment for your personal web sites.
This is the reason why, with all our cloud hosting plans packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you would like to deliver a quality hosting service, you can hardly lean on the default network configuration in a datacenter. We have built our very own custom network in an attempt to ensure an ultra–fast connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you choose: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to lessen all possible risks with our cloud hosting packages and despite the fact that we offer top–class support, there are cases when the customer is just not pleased with what we have to offer. Or he needs to switch to a more powerful hosting solution, like a VPS server or even a dedicated server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not content, you will get your money back.
24/7 Technical Support
We have punctiliously hand–picked each individual member of our 24x7 support team to make sure that we can offer the best possible technical support service you can possibly get. Each one of our tech support engineers has many years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Plus, they’re at your disposal 24x7 – you can get in touch with them at any time and they’ll reply as soon as possible.
Their average ticket response time is less than 20 minutes, whereas with other hosting providers you are forced to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be responded to within an hour.