Although the web hosting service offered by the different companies is nearly the same, every provider has their own platform with its own modifications and ways to complete certain operations. Because of this, an information-ridden knowledge base will be rather useful both for persons with little to no practical experience and for technically experienced users who will ultimately discover how certain procedures are completed, but will lose some time in the process. The aim of such a knowledge base is to make the hosting service fast and easy to use, saving users loads of time and efforts. The outcome is gladder customers, since they can swiftly find the information they desire, and much less work for the client care team representatives, because usually most of the enquiries and issues that customers have got are already enumerated in the knowledge base. Provided that the articles are written well and encompass more things, you will be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans come with an elaborate knowledge base where you can find information about all the problems that you might possibly encounter and their resolutions. You can learn how to create and manage a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but yet you are unable to send emails, for instance. We’ve done our utmost best to be as exhaustive as possible and to encompass all possible options in order to help you save time and effort and to give you different solutions for each single issue. The knowledge base contains educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whereas if you prefer to check the entire list of articles, you should go to the all-encompassing Help section.