If your website hosting service provider offers live chat support, you will be able to talk to an agent in real-time and learn helpful information or get an issue resolved in a timely manner. The main advantage of using chat instead of calling to talk with a live person is that you'll need just a computer with access to the world wide web, so that you won't pay any fees when you are in another state or country. In addition, it will be a lot easier to copy and paste data for instance domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other side over the phone. The live chat is also a considerably faster option to contact the web hosting company's support crew in comparison to using a ticketing system. What's more, if some trouble needs more time to be dealt with, you'll be able to do something else entirely while you wait for assistance on the live chat, which means that you will not waste time - something that's impossible in case you're on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all cloud hosting plans that we offer and we are able to help you with almost everything live. If you don't have an account with our company yet, we can give you more info about the packages to help you to get the most suitable package. In case you are a current customer, we are able to assist you with any billing or general issue and even with plenty of common technical matters, such as an e-mail address setup in a desktop email client. If you can't give us a call for some reason or you're in some country where we do not have a local phone number, the live chat will be the best way to get in touch with us. Certainly, some troubles need extra time to investigate and test, so you will need to open a ticket to our technicians, but nonetheless, we can save you time and help you with many problems on the chat.